Thandi GuilhermeinUX CollectiveEnterprise UX: anything but typicalIf you’re anything like me, you started out your design career at an agency. In an agency environment, the kinds of projects you work on…7 min read·Aug 10, 2020--1--1
Thandi GuilhermeinUX CollectiveService Design 101And how it differs from UX, CX and IxD.7 min read·Jan 11, 2019----
Thandi GuilhermeinUX CollectiveA typical story of how design goes wrong — and an ideaThe other day I got a message from a former colleague — let’s call her Sam. Sam was asking me whether I knew of a resource where she could…4 min read·Dec 5, 2018--8--8
Thandi GuilhermeI bet your Agile process is brokenAgile is the norm these days isn’t it? How’s that working for you? Let’s look at common ways that Agile fails and ways to mitigate that.6 min read·Nov 20, 2018--7--7
Thandi GuilhermeThe Fresh Hell that is AIB.I’ve come to the early conclusion that banking is South Africa has spoilt me. Not only did I not go into a branch, like… ever, but…5 min read·Oct 24, 2018--1--1
Thandi GuilhermeBank of Ireland: my CX/SD disaster.So I got a great job in Ireland (yay!) and have moved over from South Africa. I’m now in full relocation-admin mode: sorting out rental…4 min read·Sep 12, 2018----
Thandi GuilhermeThe User Experience of looking for a job.I’m in the middle of a big transition: moving countries. It’s done by thousands of people across the globe every year, but it’s daunting…6 min read·Jul 13, 2018--2--2
Thandi GuilhermeThe Urban InterfaceThis article is specifically about Johannesburg, South Africa — but imagine your city’s situation.5 min read·Jan 10, 2018----
