Scientists are a tough crowd. And I love them for it.

Photo by ThisisEngineering RAEng on Unsplash

First, a design challenge: How do you design software that displays and validates the existence of small molecules present among sample cohorts ranging in number from 1 to 1,000+ and varying in type from human whole blood to dolphin urine? (Yes, this was a real use case.) It’s a challenging task for trained biochemists, and it’s especially intimidating if your educational background primarily consists of a Fine Arts degree.

Here are a few takeaways from over 4 years of designing user-driven products and tools for the world’s leading metabolomics company.

1. Learn from the experts

Getting subject matter expertise when designing complex systems is crucial…

Glen Carlson, BFA/MBA

Experience Design Director, Metabolon. Founder, Phenomenology. Connect: or

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