WHY DIGITAL MATURITY ASSESSMENT IS THE BASE FOR DIGITAL TRANSFORMATION?

The Alvarium
3 min readSep 30, 2020

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Evaluating niche/critical problems and digital level is the key to successful digital transformation. The digital maturity assessment helps to identify where you are on your digital journey and which focus areas you should focus on. Before initiating a digital transformation project, the company should start with WHY, WHAT, WHEN and HOW — “the WWWH mantra”. The WHAT is answered through digital maturity assessment, which is critical for any digital transformation initiatives.

Digital maturity makes it possible to view the broader picture and make smarter and beneficial decisions. A digitally matured enterprise has a greater understanding of its infrastructure, systems, labor force, environment, risks, finances, and adaptability. Proper quantitative measurements and best practices are the key to improvements to win in a competitive market. The digital realm is a great deal more than software and hardware, but elements like culture, user knowledge levels and ability to be innovative must be taken into account in the measurement system. A comprehensive and state of the art Digital Maturity Assessment is required for true measurement of digital maturity.

Today, fast-moving newcomers pose a threat to the industry. These new entrants have very fast internal cycle times or, like Uber, they compete using asset-light digital business models. It’s better to know where you stand among these fast-moving newcomers, and upgrade self to be competitive in the industry. Companies can be at different levels of maturity level — starters, experimenters, adopters and leaders.

The starters do not do very much with state-of-the-art digital capabilities, although applications like ERP or electronic commerce can mature. They cannot realize the opportunities, or launch small projects without appropriate management of the transition.

The experimenters have implemented or experimented with many digital applications. Some of them can create value, but many do not. Although some digital applications look good together, they are not applied to achieve synergies between objects. Experimenters are motivated technologically, but the digital strategy is not focused on a clear awareness of how market gains should be maximized.

The adopters favor prudence over innovation. Digital adopters recognize the need for a clear vision for unity, corporate governance and culture to ensure that investments are handled well. However, the ideals of emerging technologies are usually cynical. Although they strive for prudent investment, they may miss useful opportunities with their competitors by their cautious approach.

The leaders truly understand how to drive value with digital transformation. They combine vision, governance and commitments, with sufficient investment for new opportunities. They build a digital culture through vision and dedication that can envision and incorporate more changes wisely. They actively advance their dominance in global competition by investing in and organizing technology initiatives.

At Alvarium, we follow the digital maturity assessment consisting of 5 assessment pillars on which our agents ask questions to all the stakeholders to gauge the maturity of Digital Transformation and identify improvements and priorities.

Our maturity assessment recognizes the pulse of the customer, and identifies the central and unknown problems linked to their business, impacting their internal and external experiences, contributing to organizational and company losses. This takes us to the example of one of our clients- a leading retailer in the US, who came to us by stating their previous operational problems. Despite the solution being deployed by their external solution partner for solving the problems, the problem remained the same and the source was unknown. We did an in-depth maturity assessment through our design-led approach, which helped the company to see through the exact problems that caused the operational problem. Our maturity assessment helped them to not only understand the unique problem but also to give a clear picture of WHY, WHAT, WHEN and HOW to transform.

To take a maturity assessment, contact us at consult@thealvarium.com or visit — https://thealvarium.com/digital-maturity-assessment/.

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The Alvarium
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Alvarium helps organizations to find answers to why to transform, what to transform, when to transform and how to transform. https://thealvarium.com/