Often the planning for usability testing can start with some pretty specific questions — like does feature X “work”, or “what are the pain points in our signup process”?
Using these initial questions as a starting point to explore what the deeper research needs are can help you to maximise the value from the usability testing process.
Before getting into detail, take a step back and ask:
[An experiment in public journalling. I wish more people would do this about their jobs!]
The last week’s been pretty full on, starting with finishing up my part-time role at National Library of New Zealand last Friday. My last half-day was a flurry of writing up user research interviews, filing, and goodbyes to the lovely team via Slack, as I was working remotely from the Auckland office with the rest of the team based in Wellington & Dunedin.
I spent the Friday night geeking out by making an image about the talk I’ll be giving at http://www.uxhomegrown.co.nz/ for their website…