Richard Payne – Medium

Jun 7, 2019

Integrating NHS Digital’s new Design System into NHS Jobs Beta

So we all know the benefits to Research, Design and Development of an active and well-maintained Design System (especially across national Public Sector organisations). Well, not necessarily. For those new to the conversation, consider starting here — we all like to preach to the converted (or is that just me?!). Where to start? Well, here on NHS Jobs (part of NHSBSA) we decided to be one of the first services outside of NHS Digital…

Design Systems

6 min read

Integrating NHS Digital’s new Design System into NHS Jobs Beta

Published in UX Collective

·Apr 21, 2019

Hitting the ground running in your new UX job

So, the first days of a new role are always a magical mystery tour of strange faces, places and challenges (I managed to self-indulgently work a couple of classic musical references into that sentence!). Having just finished my first 2 weeks on the NHS Jobs service’s Beta phase in Newcastle…

5 min read

Hitting the ground running in your new UX job

Published in UX Collective

·Mar 30, 2019

Lessons learnt as an Interaction Designer in the public sector — Part 1

I thought I’d share some lesson learnt from working as an Interaction Designer across 4 services within 2 Governmental Departments. Prior to this, I’d spent 15 years in similar roles within the Private Sector, and so these are lessons which I think particularly apply to Governmental digital delivery, but of…

Service Design

3 min read

Lessons learnt as an Interaction Designer in the public sector — Part 1