When an organization is presented with a shift in technology, a new customer preference, or a new marketing dynamic, it often focuses on solutions such as implementing new technologies, consulting experts or improving communication processes.

In this traditional method, the top layer of management is typically responsible for finding the right solutions. Organizations often view that top layer of management as a single body that will provide order, direction and protection.

Although order, direction and protection are all important aspects, they don’t define leadership.

A leader is someone who can guide others through adaptive changes. Leadership is not directed by…

Christopher Yang

Christopher Yang is the Vice President of Engineering at Corporate Travel Management. For more, visit ChristopherYang.co to stay up to date!

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