What not to say to an Insurance Adjuster.

The Mabra Law Firm
4 min readJun 7, 2023

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In the event of a recent car collision, it is wise to take prompt action to preserve your safety and finances.

If your accident was due to another person’s carelessness, then you will look to the insurance of the responsible party for remuneration.

In the event of an unintended collision, it is necessary to secure funds to address medical expenses, property damage, and any other related financial losses.

Insurance providers are profit-driven, thus striving to maintain their earnings.

The aspiration of every insurance adjuster is to allot the least amount of funds for a settlement.

That makes achieving a reasonable agreement pretty difficult.

Therefore, refrain from doing anything that could potentially damage your compensation potential, which includes speaking inappropriately to your insurance provider.

The following piece will cover a few topics that should never be communicated to your insurance risk assessment specialist.

Do not accept responsibility

The most deleterious action accident victims can take for their insurance applications is confessing guilt.

And, they do not need to clearly acknowledge that the mishap was their responsibility.

Merely expressing regret for the incident or making the statement of, I didn’t observe them approaching, could potentially be seen as a confession of guilt for the mishap.

When an insurance provider dispatches an adjuster to examine a collision, they will use methods to limit the sum of cash the company must disburse.

The simplest approach to demonstrate this is to prove that the individual filing the incident claim was responsible for the accident.

The auto insurance company will exploit your statements and misconstrue a simple apology as an acceptance of blame.

In the event of a collision

Rather than inadvertently confessing culpability, it is advisable to stay silent and let the investigation find out what happened and who was to blame.

Consulting a knowledgeable automotive accident attorney will guarantee that the examination is done accurately.

Do not indicate that you are uninjured

If you are planning to file for a personal injury claim and wish to have your medical costs reimbursed, it is essential to not declare that you are unharmed.

Insurance companies usually require a swift resolution to a claim, leaving you little time to receive the necessary medical care and ascertain the full extent of your harm.

You should always strive to reduce the harm caused to you from a car collision.

It can take time for the effects of a car crash to be felt, so you may not be aware of any damage sustained until several days after the incident.

Mentioning minimal damage or disregarding any pain after the crash will let the insurance adjuster reduce the payment and restrict responsibility.

Refrain from guesswork

It is complicated to start with any agreement on personal injury compensation, so you should not make guesses about the accident or your damages.

When conversing with your insurance adjuster after a car accident, remain courteous, but do not respond to queries if you are unaware of the details.

Do not make any guesses or express your judgment regarding the situation or who is responsible.

Making assumptions about the incident can be detrimental to your claim as the appraiser might utilize it as proof that you altered your narrative.

Discussions with insurance representatives should be kept clear and succinct.

Provide accurate information that is asked for, and when uncertain of an answer, refrain from responding.

If you’re unsure of the answer, it’s best to remain silent.

Conjecture will usually weaken your argument and lower your recompense.

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Do not provide an official declaration

Insurance claims adjusters will require an audio recording regarding the incident.

It is not necessary to immediately provide something, especially before consulting with a personal injury attorney.

Once a verbal account is documented, it cannot be retracted.

Your verbal account will influence the further activity of the legal proceedings and any potential liability case.

Even if the facts you have mentioned are correct, they could be interpreted in a way that suggests your injuries were not serious or that you were to blame for the accident.

Adjusters will concentrate on your traumas or delve into specifics about the mishap.

They will investigate the conjectural remarks we mentioned above that can be used to demonstrate discrepancies in your narrative.

Any details regarding your injuries may shift as your condition progresses.

Under no circumstances should you give a taped declaration to an insurance claims adjuster as it is not mandatory by law.

decline gracefully and then suggest they seek legal counsel.

What services can a personal injury attorney provide after an accident?

There is no assurance that a personal injury attorney can ensure the result of a legal matter.

However, enlisting the assistance of experienced lawyers to communicate with the insurance provider can greatly increase your odds of obtaining the compensation you require.

Accident claim-oriented law firms possess the expertise and background to help acquire your recompense while you focus on recuperating from your wounds.

The attorneys at The Mabra Law Firm in Atlanta have the know-how to discuss with insurance businesses for your benefit.

Our attorneys will protect your rights and interests while pursuing a satisfactory agreement, and they will exercise diligence to ensure a just outcome.

Get in touch with The Mabra Law Firm for a complimentary discussion.

references cited

five statements to avoid making when speaking with an insurance adjuster

a guide to what shouldn’t be said to an insurance representative

advice on what utterances should be avoided when speaking to an insurance adjuster

five statements that should not be uttered to an insurance representative

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