A quick introduction to UX Research

May 11, 2015 · 3 min read

User research is quickly becoming an essential part of every product team’s toolkit. But but the barrier for entry is often high for a lot of teams, because of the perceived complexity of research, and the DIY nature of the process.

The benefits that teams see from building user research into their product development process is massive — it dramatically improves the value and usefulness for your users, and in turn increases the likelihood your products and projects will succeed.

In an effort to make user research more accessible for all design teams, we want to provide some simple tools and instructions to help anyone get started running user research on their products and projects today.

An overview of the user research process

The goal for running user research should always be to get actionable learnings and insights to your team, as quickly as possible, so you can continue to build a better product.

Below we have outlined the typical phases and activities you will go through when running user research.

1. Make a plan

2. Recruit participants

3. Conduct research

4. Act on your learnings

I will go into more detail on all of these points in other posts, so hopefully this will give you a good sense of what the process looks like at a high level, and is a good starting point for further reading.


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Run http://Foundation.pm to help early-stage startups set up and scale their PM practice