This is so insanely accurate, and so insanely scary. Exactly why the human elements of work — awareness, empathy, reflection, intention, et al — are what’s needed to make the next wave of development much better for the diverse people tech serves.
This is brilliant! Seriously. Things that I understand internally and share with people verbally have been beautifully articulated on paper here, and expanded in ways I hadn’t fully thought of. This is really a great piece! I hope it travels far — businesses and leaders could use more of this sense of thinking. 💯
Courtney thank you so much for the kind words!! We all need semi-regular reminders like that, especially given how busy/chaotic/overwhelming modern life can be! So glad my words resonated so positively :)
This is amazing! Thank you for writing. I’ve tried many times to summarize my thoughts on this matter (the post industrial working world) and haven’t quite gotten it so eloquent and articulate. Very nice piece you write!