Illustration by piu.comic.

一月份,我家人的WhatsApp群組開始滿是各種溫馨提示。

如何選擇合適的口罩?
如何正確洗手?
如何保持良好的社交距離?
如何區分感冒,流感和冠狀病毒之間的不同症狀?

經過2週的不斷閱讀這些消息後,我開始忽略了群組中發布的所有來言。我對自己說:“我住在德國,在這裡很安全”。

我在香港的家人警告我要存貨口罩,因為他們擔心我遲些買不了。 我每次也只是回答:“我們這裡沒有病毒,我這裡沒事”。 我腦子裡在想,他們反應過度了。

我從未感到香港人當2003年SARS襲擊香港人時的痛苦。

直到今天,香港是其中一個少數地方可以把COVID-19控制。 至本文物發布之日(3月17日),香港這城市只有162病例…儘管它是世界上人口密度第四高的城市,並且位於中國旁邊。

與德國相反,那在幾週前我告訴家人很安全的地方…在短短兩週多的時間裡,已經有10000例確診的COVID-19病例。

我不是在這裡比較誰比誰做得好。 讓我感到好奇的是,這兩種不同文化的地方,對一個完全相同的肺炎的不同反應。

就本文而言,我將根據自己的經驗和對所發生情況的觀察來概括這些反應。

即時反應

🇭🇰 香港
“我們能做些什麼來預防自己?”
一項名為“保護自己”的運動立即開始。

🇩🇪 德國
“讓我們等待政策本作決定。”

預防

🇭🇰 香港
- 在邊界,機場和公共場合進行溫度量度。
- 出門後要經常洗手並消毒周圍表面和衣服。
- 在公共場所戴口罩,只能在進餐時摘下口罩,但要確保自己的周圍沒有其他人。

🇩🇪 德國
- 避免握手
- 打噴嚏或咳嗽要覆蓋
- 經常洗手
- 避免大型聚會。

存貨准備

🇭🇰 香港
儲備口罩及各種消毒劑和長效食品。

🇩🇪 德國
儲存所有長效的食物,衛生紙和香煙。

工作生活

🇭🇰 香港
避免公共交通工具,經常洗手並消毒工作範圍,上班時要保持與同事之間的距離,並整天戴上口罩。

🇩🇪 德國
避免公共交通工具,避免握手,經常洗手,並儘可能地改為在家中上班,即使還未有正確的設置。

邊境管制

🇭🇰 香港
- 盡快關閉邊境。
- 檢查每個人進入香港時的體溫。
- 任何人從其他國家/地區返回香港的,都應在家裡隔離14天。

🇩🇪 德國
- 監視並等待政策。
- 維護人權與自由。
- 如果有人從高風險的地區返回德國,如果可能的話盡在家裡隔離。

無限思維與有限思維

有趣的是,這兩種文化之間的行為差異與西蒙·西內克(Simon Sinek)的《Infinite Game》一書中描述的無限與有限思維方式相匹配。

香港:無限思維

香港大力推行“保護自己,保護大家”的運動。

這個想法不是要阻止病毒,而是要減慢其迅速擴散的速度。他們為保護大家來作長期作戰。

我的家人是這樣說的:“當然很煩人。但是我們的健康才是最重要的,包括高年人和高危人士的健康。”

德國:有限思維

在德國,我們似乎傾向於等待政府和衛生組織來做政策,之後我們再從中選擇採用什麼。

到目前為止,政府的公告基本上說我們無法控制此病毒,因此希望它能快來快去。對我來說,這聽起來像是“讓我們有心理準備,會有很多死亡;但很快之後,我們會恢復正常。”

有什麼不同?

在無限思維的戰略中,沒有贏家或輸家。他們不是在嘗試贏得病毒。他們是在保持繼續前進。

另一方面;有限思維的戰略是要求必勝。就是等待大量人感染該病毒之後,得到免疫力本抵抗病毒。快速打擊,快速取勝。


Illustration von piu.comic.

Bereits im Januar wurde die WhatsApp-Gruppe meiner Familie mit “How-to …”-Tipps überflutet:

Wie wählt man die richtige Maske?
Wie waschen wir unsere Hände richtig?
Wie kann man eine angemessene soziale Distanz halten?
Was sind die Symptome des Corona-Virus und wie unterscheiden sie sich von Erkältung und Grippe?

Nachdem ich diese Nachrichten 2 Wochen lang ständig gelesen hatte, begann ich, alles in der Gruppe zu ignorieren.

Ich dachte mir: “Ich wohne in Deutschland, hier ist es sicher.”

Meine Familie in Hongkong legte mir ans Herz, meinen Maskenvorrat aufzufüllen, weil sie befürchteten, dass ich später keine mehr bekommen könnte. Meine Antwort war…


Illustration by piu.comic.

Back in January, my family’s WhatsApp group started to get flooded with all sorts of how-to tips.

How to choose the right mask?
How to wash your hands properly?
How to keep a good social distance?
How to tell the different symptoms between the cold, flu and coronavirus?

After 2 weeks of reading these messages constantly, I started to ignore anything posted in the group.

I thought to myself, “I live in Germany, it’s safe here”.

My family in Hong Kong warned me to stock up masks because they worried that I wouldn’t be able to get them later. My…


A perfect gift to end the year with. 😎🎁

Hopefully your year-end retrospective is like an outdoor concert

If you’ve worked with Agile or Scrum, there’s a good chance you’re familiar with retrospectives.

Doing a retrospective gives your team a fantastic way to reflect on the previous work, review what’s been accomplished and surface ideas for improvement.

As the year comes to an end, I’ve created a fun little Christmas edition retrospective workshop that your team can do in 60–90 minutes. Of course, being someone who loves remote work, I’ve prepared a Mural template that can help you with this exercise.

Year-end Retrospective + Team Celebration

In a typical retrospective, it’s important to drive actionable steps to aim for team/project improvements. For this…


Prioritizing components from hundreds of key user interface (UI) screens for Design System

Let’s say you and your team have been working on the foundation of your own amazing Design System. You’ve completed the design principles, colors, and typography standards you need, and you’re ready to create some components for others to use.

But wait, which components should you focus on? Which ones would the team work on first?

There are many different approaches to making that decision:

  • Roll some dice and pick them at random
  • Each design system team member makes a choice based on their individual interest
  • Have a group voting session based on what the team thinks are most important


How did you react when you read the title of this article?

Did it make you feel angry, sad, disgraceful, hurt, unfair?
Or… did it make you feel valuable?

That sentence can have different meanings depending on your interpretation…

“A woman, without her man, is nothing.”
“A woman: without her, man is nothing.”

… and that interpretation can have a very powerful influence on the way you live your life.

The Power of Perception

Interpretations of intent and content can change the meaning of a sentence, alter your mood, reinvent your belief system and make the impossible seem practically possible.

That’s a concept I’ve…


A rather simple question that I don’t have an easy answer for.

I love meeting new people. I meet new people in different places, different situations, and different times. But one thing that’s always the same is that (almost) every time, someone would ask me, “Where are you from?”

“I don’t know. Did you mean where I was born, where I grew up or where I live?”

Because all three are different.

I was born in Hong Kong; grew up, studied and worked in Canada; and am now living and working in Germany. …


Here is my experience with Chris Do’s “Pricing Design Work & Creativity” workshop from the Birmingham Design Festival. Thanks for reading!

If you’ve already read about my experience meeting the amazing people from the Birmingham Design Festival and learned how to find your superpower (from part one of this article), you’re ready to figure out how to price your creativity and how to be a good student.

Pricing Design Work & Creativity

This second workshop was less professionally relevant as a full-time employee of a global company, but still very interesting to me. I’m not a freelancer or a design agency who needs to sell…


This first article covers my experience with Chris Do’s “Finding Your Superpowers” workshop. Enjoy!

I recently made a one-day trip to the United Kingdom for two workshops with Chris Do at the Birmingham Design Festival. I had a great time, met a lot of awesome people and took away a few tools to find my superpower and price creativity.

Travelling to Birmingham for workshops sounds nerdy 🤓. And I’d admit it — I am a learning nerd, especially when it comes to learning from the best.

Flying from where I live in Leipzig, Germany, I knew I was going to…


Facilitation gets easier when you get your hands dirty

When I first started facilitating Design Sprints and Design Thinking workshops, one of the more challenging things was to decide which voting method to use. As I gained more facilitating experience with each engagement, I’ve developed a “gut feeling” about what works the best for particular situations.

However, gut feelings are abstract. As a Facilitator who aims to solve problems with structure, I was hungry for a more concrete explanation.

I turned to Google for some potential answers. Surprisingly, I didn’t find anything on this topic.

Therefore, I decided to go to the source and ask the Design Sprint inventor…

Sandy Lam

Product Designer, problem solver, and constant learner. Also foodie, animal lover, and traveler. Hong Kong-born🇭🇰👶 Canadian 🇨🇦🛂living in Germany 🇩🇪💻.

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