product design
Going from UX to service design; the stark honest truth no one will tell you
Erik Flowers

FWIW those of us coming from when “product design” meant the physical product (kitchen gadgets, anyone?) have similar scars, from ignoring the consumer shopping experience, the retailer’s experience etc, to pull defeat from the jaws of victory.

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.