Normalize the conversation. If you’re an executive or a design leader, please make yourself accessible. Encourage people to start conversations with you, to share their beliefs and to ask about yours. Go where the people are. Show up on Slack every day. Organize meetings where people talk about beliefs with each other in a friendly civil and productive way. Capture what people say, capture your shared ethics and constantly bring them back to your people to make it your company’s system of shared beliefs, together.
This stuff is hard. We’d have to learn how to be genuinely curious about other people’s beliefs without offending them. We’d have to overcome our corporate culture of not talking about it at work. We’d have to get direct support from our senior leaders and make sure our company’s values and beliefs are aligned with ours. And if we get to this point with our teams, we’re already pretty far along on our ethical journey and are far less likely to do some evil by design.
Sometimes, our companies might be in a very different place on their ethical journeys, and we can’t stand it anymore. Well, being able to quit because of your ethical beliefs is a privilege. Lots of people cannot afford to lose a single paycheck. But if you can, remember that you always have that choice.
ed his doctrine …poration has to increase profits at all costs — otherwise, it’s “pure and unadulterated socialism.” Notice how politically charged his doctrine was, to begin with? There are still many people who believe this — and often these same people argue that politics are inappropriate at work.
those shared…y known as IA Summit), and I was so happy to see exactly this conversation spreading like wildfire. What are our shared beliefs as designers? What are our values? Our ethical principles? How might we behave as an industry if we have those shared beliefs? How might we measure our progress based on those shared values?
It is possible to express genuine and respectful curiosity to learn other people’s perspectives without trying to change their mind. It is possible to find common ground: things both you and your colleagues care about. And at the very least it’s quite possible to simply declare your own beliefs — so that people would understand where you’re coming from when making any design decisions or arguing for any change in your product.