How to Fix QuickBooks Email or Password is Incorrect Error?

QuickBooks Desktop provides users with the convenience of sending their transactions directly to online email services by establishing a connection. However, professionals working with QuickBooks software have been experiencing various error codes lately, including webmail password issues in QuickBooks Desktop. In this article, we will provide effective solutions to fix webmail password issues in QuickBooks Desktop. By following the carefully outlined instructions below, you can resolve the problem.

Procedure to Rectify Webmail Password Issues in QuickBooks

Here’s a general troubleshooting guide:

Step 1: Update QuickBooks to the Latest Version

• Launch the QuickBooks software and go to the ‘Help’ menu.
• Select ‘Update QuickBooks.’
• Choose the updates you want to download and click ‘Get Updates.’
• Select ‘Update’ and wait for the update process to complete.

Step 2: Configure Email Settings

For Gmail Users:

• Check the settings of your Gmail app and ensure access settings are specified for QuickBooks.
• Reopen QuickBooks and send a test transaction to yourself.
• If you still can’t send emails, disable the 2-Step Verification function for your Gmail account.

For Yahoo Mail Users:

• Access the Yahoo Account ‘Security page.’
• Enable ‘Allow apps that use less secure sign-in features’ and ‘Two-step verification.’
• Return to QuickBooks and send a test transaction to yourself.
• If you’re still unable to send emails, use the Yahoo tool to generate a third-party app password. This password can be used to connect to QuickBooks and expires after sending 12 invoices or transactions.

Step 3: Configure Antivirus/Firewall Settings

Check if the antivirus program is unintentionally blocking the connection. Refer to the antivirus instructions on accepting port exceptions. Also, configure the firewall setting using the below given steps.

For the Windows firewall, follow these steps:

• Click the Windows ‘Start’ button.
• Type “Windows Firewall” into the search bar and launch the Windows Firewall.
• Select ‘Advanced Options.’
• Right-click ‘Inbound Rules’ and choose ‘New Rule.’
• Select ‘Port’ and click ‘Next.’
• Navigate to ‘Advanced Windows Firewall settings,’ ‘rules,’ and ‘local ports.’
• Ensure ‘TCP’ is selected.
• Enter the specific local ports required for your QuickBooks version in the ‘Specific local ports’ field.
• For QuickBooks Desktop 2020 & newer versions: 8019, XXXXX.
• For QuickBooks Desktop 2019: 8019, XXXXX.
• For QuickBooks Desktop 2018: 8019, 56728, 55378–55382.
• For QuickBooks Desktop 2017: 8019, 56727, 55373–55377.
• Obtain the dynamic port number if using QuickBooks Desktop versions 2019, 2020, and beyond.
• Click ‘Next’ after entering the port number.
• Select ‘Allow the Connection’ and click ‘Next.’
• Mark all applicable profiles and click ‘Next.’
• Name the new rule in the format “QBPorts(year).”
• Click ‘Finish’ to complete the process.

Sum Up!

We hope that by following these steps, you can resolve webmail password issues in QuickBooks Desktop. If you continue to experience webmail-related errors, we recommend contacting our QuickBooks error support at 1–800–761–1787.