James NguyeninAthenkaEmpowering customer service with the collaboration between human and AIMost companies are still setting a low priority and important level for customer service area. We can see that it sounds so easy but in…Aug 24, 2018Aug 24, 2018
James NguyeninAthenkaLagom and Fika — the life style of “Just enough”Being the children of great Viking, the Swedish show their outstanding living style in which keeping the balance among all the aspects of…Aug 20, 2018Aug 20, 2018
James NguyeninAthenkaNo FAQs page is not a big problem when building a chatbotOne of the indispensable things we have to do when building a chatbot is providing the initial knowledge. It may come from crawled data…Aug 17, 2018Aug 17, 2018
James NguyeninAthenkaMany bot for Marketing, so why not build one for customer services.We can easily see that there are many chatbots out there supporting marketing which help businesses to keep customers on their site as well…Aug 8, 2018Aug 8, 2018
James NguyeninAthenkaHow chatbot change the life of a freelancerTime is the most important factors affecting directly to the life of every freelancers. Choosing this career path means that we want to…Aug 8, 2018Aug 8, 2018
James NguyenChatbots are enhancing customer support experience“I hate waiting for a hold”Aug 2, 2018Aug 2, 2018
James NguyenAI chatbot is a big trendBreak-through development of technology as well as the changes in digital marketing trend these years allow marketers collect more and more…Jul 24, 20181Jul 24, 20181
