As enterprises increasingly move their business-critical applications and content to the cloud, they need safer, faster, more reliable access than the public internet can provide.
We were sold on a dream… the internet, but better. It might sound like a line from a Silicon Valley episode — but that’s exactly how it started.
Our small design team (Paul Hatch, Henry Wahyu, Tiffany Apatu) was quickly flung into the technical world of global networking and connectivity. We were asked to “make it all make sense” to non-technical people — to use software to automate and hide complexity.
We are a startup…
Like many (every?) Design team, as we stormed-formed-and-normed we sat down and workshopped through our team tenets.
It’s really important to discuss and agree — together — what is important to you all as you go about your designy-things. Like in any relationship, teams need to put effort into truly understanding each other. It also shows the rest of your organisation that the “how” is just as important as the what.
Here are a few interesting things we’ve learnt about establishing the right operating principles:
There are so many incredible minds and talents that inspire us as designers. For me, its a long list! One person right up the top of that list is Dr Genevieve Bell, the renowned Australian anthropologist who led user insights and experience for Intel from around 1998.
I was fortunate enough to see her talk on a few occasions. Her presentations struck a chord with me and her words of wisdom have remained in the front of my mind throughout the years.
In a familiar American/Australian accent, her story began with “I met a guy in a bar…”. That guy…
I was recently asked if a Design Leader had to be a Designer. The answer is yes, absolutely. But do you need to be the best Designer? No. In fact, I argue you should not be the best.
Anyone directing or leading a design team should source the best talent possible. You should be absolutely committed to developing your designers into the best they can be. Hopefully that’s better than you.
There is no room for ego in building a great design team. Easy to say, hard to learn. …