PinnedTiffany OdaThe Community Operations GalHello! I’m Tiff and this is my test to check outJan 7, 2022Jan 7, 2022
Tiffany OdaConducting a Community Program Audit🔥 Template included! Be sure to check out the program audit deck template linked in this article.Jul 12Jul 12
Tiffany OdaPart 3: Scoping automation requirementsThis is the third article in the series about automations for your community.May 20May 20
Tiffany OdaPart 2: Front and back of the house automation considerationsThis is the second article in the series about automations for community, diving into differences between back and front of the house.Feb 29Feb 29
Tiffany OdaPart 1: Wait. Don’t automate! Gauging when automation becomes crucialAutomation has the potential to bring so much to your team and processes, but there is a right time and place to implement it.Feb 5Feb 5
Tiffany OdaA migration story — Slack to Vanilla with Lauren KulwickiWe’ve got another amazing migration story to share today, highlight Lauren’s migration for the Spryker community from Slack to Vanilla.Jan 10Jan 10
Tiffany OdaCommunity Roadmap: From brainstorm to execution in 5 stepsLearn to create your community roadmap, keeping your team more organized, protecting bandwidth, and giving transparency to other teams.Dec 4, 2023Dec 4, 2023
Tiffany OdaA migration story with Max Pete: Slack to DiscordMigrations frequently fall on a Community Operation person’s plate, as the person who is responsible for the community’s tech stack and is…Aug 29, 20231Aug 29, 20231
Tiffany OdaUser Group Program Management Deep Dive: ReimbursementsRunning a user group program takes a lot of continuous operational work, and one big component is reimbursements. Read some key learnings.Jul 11, 2023Jul 11, 2023
Tiffany OdaShowing cross-functional value to your product organizationIn my fifth article of this series, I want to share cross-functional value that Community can bring to the Product organization, through…May 22, 2023May 22, 2023