Tim Lloyd
Tim Lloyd
Jul 21, 2017 · 1 min read

This is great, and I recognise all the examples you shared here. I’m always sceptical when I hear responses like these from public servants. Scratch beneath the surface and almost everyone I meet in the course of our work is doing something with technology, but the assumption is that digital at home is nothing to do with digital at work.
But the way we consume, say, iPlayer, or review holidays on TripAdvisor, is a great way in to conversations with people about how they use the web, why some transactions and websites are better than others, etc.
I don’t think these public servants are dangerous, but they do need help making the connection between the (limited) interactions they have online, and what’s happening in the workplace.

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    Tim Lloyd

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    Tim Lloyd