“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

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Illustration by Claire Merchlinsky

What are your pronouns?
He/Him

What is your job?
I’m a Senior Analyst for Audience and Coverage.

What does that mean?
I look at ways that insights from data can provide answers to questions like, ‘Which social media platform works best to promote certain pieces?’ and ‘How does reader interest in our journalism vary by region?’

My job is a combination of data analytics, data engineering and data science. …


Some of the web technologies that The New York Times has leveraged to enhance the user experience of our website and apps for all.

Lead illustration showing a webpage behind a brick wall that is coming apart.
Lead illustration showing a webpage behind a brick wall that is coming apart.
Illustration by Dominic Kesterton

By Shilpa Kumar

Last year marked the thirtieth anniversary of the Americans with Disabilities Act being signed into law, which banned discrimination against people with disabilities in all areas of public life. The A.D.A. required that accommodations be made in places like schools and businesses, and on transportation to allow equal access for people with disabilities.

The A.D.A. is often talked about in reference to physical access. There is currently a legal debate about whether the A.D.A. should apply to digital locations, too. …


The app includes a ‘Popular in Your Workspace’ feature and a great read of the day selected by Times editors.

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Illustration by Jenice Kim

By Anna Dubenko and Scott Sheu

Over the last few years, The New York Times Audience team began paying attention to how Times journalism was shared in private messaging spaces like text, email and other chat platforms. The team began thinking about how to deliver our journalism that fit our readers’ needs.

We knew that some readers wanted the latest breaking news, while others wanted guidance on what to cook, what to watch and what to read. Still others came to The Times to understand their industries better, and to share information and stories with their colleagues. …


“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

Image for post
Image for post
Illustration by Claire Merchlinsky

What are your pronouns?
She/Her

What is your job?
I’m an Associate Product Manager on the Messaging team.

What does that mean?
My team is responsible for building and maintaining the back-end infrastructure for newsletters, emails and push notifications. These platforms are part of our shift to delivering tailored messages to Times readers.

How long have you been at The Times?
Almost three years as a full-time employee, although I was lucky enough to have been an intern while completing my undergraduate degree in 2016.

Most Times employees are working remotely right now. Where are you working from these days…


“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

Image for post
Image for post
Illustration by Claire Merchlinsky

What is your name?
Corina Aoi (pronounced Ah-wee)

What are your pronouns?
She/Her

What is your job?
I am a technical product manager.

What does that mean?
I support platforms as a product, in particular the platforms that power The Times’s native and web apps. My focus is to provide teams and engineers with the tools, standards and systems that enable them to develop easily, work quickly, ship with quality and measure the impact of what they have built for readers.

How long have you been at The Times?
Five years. …


To create a more comprehensive personalization algorithm, we built a machine-learning model that relates article text to reader-selected interests.

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Illustration by Hwarim Lee

By Joyce Xu

If you create an account with The New York Times, you are presented with a list of popular interests you can choose to follow. It’s a simple idea: tell us what you’re interested in and we will recommend stories in email newsletters and in certain sections of our apps and website.

From a technical standpoint, executing on that idea is less straightforward. If you choose to follow interests like innovation, education or pop culture, we need to know whether a given story fits one of those interests.

In the past, we determined whether an article belonged under…


“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

Image for post
Image for post
Illustration by Claire Merchlinsky

What is your name?
Jessie Wu

What are your pronouns?
She/Her

What is your job?
I’m a full-stack engineer with a focus in UX engineering for the Care Platforms team.

What does that mean?
The Care Platforms team works on the customer relationship management, or CRM, software that our call center agents use for customer accounts, as well as the interactive voice response system behind 1–800-NYTIMES.

As a full-stack engineer, I focus on converting designs to code, building out our design system, optimizing the workflows between design, dev and business, and I advocate for our users.

How long have you…


The New York Times launched an advertising data program for our direct-sold ads business that uses our own data and data science techniques.

By Pranay Prabhat

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Illustration by Shuhua Xiong

When you browse the internet, the majority of the ads that you see are served by one or more ad technology providers that traffic in behavioral and demographic data collected from users. These third-party vendors, as they are often called, use that data to inform which ads are shown to specific audiences.

There are two types of ads that appear on the web: programmatic ads and direct-sold ads. For the direct-sold ads business, publishers almost always rely on a Data Management Platform, or DMP, to support audience targeting. …


“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

Image for post
Image for post
Illustration by Claire Merchlinsky

What is your name?
Steven Nedlin

What are your pronouns?
He/Him

What is your job?
I’m an engineering director in Data Engineering, and the engineering lead of the Transformation and Records group in the Data Platforms mission.

What does that mean?
I manage the data engineers and database administrators who build and support several critical databases, data systems, data APIs and data engineering tools at The Times. I have managed the Database Reliability team for my entire Times tenure.

How long have you been at The Times?
This August marked my 10th year at The Times. A decade! …


“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

Image for post
Image for post
Illustration by Claire Merchlinsky

What is your name?
Shay Culpepper

What are your pronouns?
She/Her

What is your job?
Software Engineer

What does that mean?
I work on tracking and analytics for our home screen, both on our website and our mobile apps. Right now, I’m building a dashboard so the newsroom can monitor click-through rates on the home screen.

How long have you been at The Times?
Almost a year and half.

Most Times employees are working remotely right now. Where are you working from these days? I’m working from a little makeshift desk next to my bed from my apartment in Morningside…

The NYT Open Team

We’re New York Times employees writing about workplace culture, and how we design and build digital products for journalism.

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