Lexmark printers produce high-quality prints with sharp text and vibrant colors making them suitable for various printing needs including documents, photos.
Step-by-Step Troubleshooting Guide for Error 3500
Step 1. Restart the Printer
Power Cycle: Turn off the printer and unplug it from the power source. Wait for about 30 seconds before plugging it back in and turning it on. This can often reset minor issues.
Step 2. Check Printer Connections
USB Connection: Ensure the USB cable is securely connected to both the printer and the computer.
Network Connection: If the printer is connected via Wi-Fi make sure it is properly connected to the network. You might need to reconnect it.
Step 3. Clear Paper Jams
Inspect Paper Trays: Open all paper trays and remove any stuck paper.
Open Printer Covers: Check inside the printer for any jammed paper. Gently remove any obstructions you find.
Step 4. Check Ink or Toner Cartridges
Reinsert Cartridges: Open the printer cover and remove the ink or toner cartridges. Reinsert them properly.
Replace Cartridges: If the cartridges are empty or very low replace them with new ones.
Step 5. Update Printer Firmware and Drivers
Download Latest Firmware: Visit the [Lexmark Support](https://support.lexmark.com) website. Enter your printer model (e.g., Lexmark 3500) in the search bar. Go to the downloads or drivers & downloads section. Download the latest firmware version and follow the instructions to update the printer.
Download Latest Drivers: On the same support page download the latest drivers for your operating system. Install the drivers following the on-screen instructions.
Step 6. Check for Specific Error Messages
Printer Display: Look at the printer’s control panel or display for any specific error messages or codes. Refer to the user manual or the Lexmark support website for explanations and solutions specific to those codes.
Step 7. Reset the Printer to Factory Settings
Factory Reset: Locate the reset option in the printer’s menu. This is usually found under settings > general settings > factory defaults. Select the reset option and follow the prompts to restore the printer to its factory settings. Note that this will erase any custom settings so use this as a last resort.
Step 8. Consult Lexmark Support
Technical Support: If the issue persists after trying the above steps contact Lexmark customer support for further assistance. Provide them with the error code (3500) and details of the steps you’ve already taken.
Step 9. Preventive Measures
Regular Maintenance: Perform regular maintenance tasks such as cleaning the printhead and rollers.
Firmware and Driver Updates: Regularly check for and install firmware and driver updates to keep your printer running smoothly.
Proper Handling: Handle cartridges and paper with care to avoid jams and other issues.
Note:-
By following these troubleshooting steps you should be able to resolve the error code 3500 on your Lexmark printer. If the problem continues contacting Lexmark support will provide you with more specialized assistance.
