Tom Griffiths 头马Chinese Payment App QR Codes — Verb BrandsThe Chinese mobile payment sector is dominated by a duopoly of Alibaba’s Alipay and Tencent’s WeChat Pay. Alipay and WeChat Pay control…Dec 9, 2019Dec 9, 2019
Tom Griffiths 头马At dinner after a day-long marketing and branding workshop I gotMay 16, 2017May 16, 2017
Tom Griffiths 头马inChatbots MagazineDesigning Simple Chatbots for Customer ServiceSocial customer service is not a new phenomena. Many brands and companies encourage customers to use social channels to send enquiries…Dec 12, 20161Dec 12, 20161
Tom Griffiths 头马inHalf A WorldReaching Overseas Chinese Customers through Social MediaAccurately targeting groups of expats through online channels can be difficult. Marketers are given limited options and often do not have…Dec 2, 20161Dec 2, 20161
Tom Griffiths 头马inHalf A WorldUsing Chatbots to Improve CRM Data: a WeChat Case StudyOne-to-many social media is great for reaching a wide audience but struggles to make the communication personal and sometimes even relevant…Nov 16, 2016Nov 16, 2016
Tom Griffiths 头马inHalf A WorldNew Apple MacBook Pro’s Most Intriguing FeatureJust days ago Apple launched the latest version of its popular MacBook Pro. Over the next week, tech media will be reviewing, criticising…Oct 31, 2016Oct 31, 2016
Tom Griffiths 头马inHalf A WorldTrend: hyper-localisation in 3 major apps. Facebook, Alipay and WeChatOver the past month, three of the world’s largest apps have independently launched products that focus on hyper-local commerce. What does…Oct 17, 2016Oct 17, 2016
Tom Griffiths 头马inHalf A WorldChina’s Consumer Fintech Leading InnovationAmong WeChat’s many features is an unexpected function for a social media and messaging app - a bank. This product is leading the world in…Oct 6, 2016Oct 6, 2016