TJ ODonnellEngagement Beyond the Counter: QSRs’ Leap into the MetaverseThe metaverse presents opportunities for quick service restaurants (QSR) to enhance loyalty programs. As fast food and casual dining brands…Aug 14, 2023Aug 14, 2023
TJ ODonnellThe Metaverse Wars — Intensifying the Battle for Digital DominanceThe concept of the Metaverse, a collective virtual shared space created by the convergence of virtually enhanced physical reality and…Aug 13, 2023Aug 13, 2023
TJ ODonnellEducation 4.0: The Metaverse, Personalization, and CollaborationThe educational landscape is rapidly changing, the traditional classroom, characterized by whiteboards and rote learning, is becoming a…Aug 12, 2023Aug 12, 2023
TJ ODonnellCrafting Change at the Edge: Can Service Design Save the Public Sector?The public sector faces increasing demands to deliver efficient, user-centric services in today’s rapidly evolving world. As governments…Aug 10, 2023Aug 10, 2023
TJ ODonnellFrom Abstract to Action: The Role of Visualization in Healthcare DesignHealthcare innovation is an inherently complex process with diverse stakeholders and its challenge lies in enhancing patient experiences…Aug 8, 2023Aug 8, 2023
TJ ODonnellThe Stories We Tell: Generative AI in RetailThe retail world is shifting from mere transactions to crafting memorable stories, building lasting relationships, and ensuring every…Aug 7, 2023Aug 7, 2023
TJ ODonnellPublic Policymaking as Design: A New Era of Inclusive PolicymakingPublic policymaking is viewed and taught as a problem-solving process. This traditional approach to policymaking is reactive and…Aug 7, 2023Aug 7, 2023