Toby BarnesinChatbots MagazineForget ‘user-friendly’ bots and focus on advanced usefulnessDesigning bots to be useful and engaging over simple being “user-friendly”Feb 25, 2017Feb 25, 2017
Toby BarnesOn resilience.I keep coming back to the idea that systems need to be resilient. As a word I think encapsulates adaptability, strength, honour, calmness…Mar 26, 2016Mar 26, 2016
Toby BarnesinPrototyprOn designing Everything-as-a-Service.Or why agencies better get good at service design. Fast.Mar 20, 20166Mar 20, 20166
Toby BarnesOn the Revenant.As Leonardo de Caprio stumbled across an empty dark forest, and then across a deserted ice plain, and then dragged himself through the…Mar 19, 2016Mar 19, 2016
Toby BarnesInfrastructure beats InnovationLet software be software, and communications be communications. I don’t want to work on Innovation, I want to build infrastructreJun 8, 20151Jun 8, 20151