I disagree.
Adam Sobotka
21

Adam, I did not mean to advocate for “perfect on arrival.” But a product needs to be “good enough on arrival” to convey its value to customers. That requires understanding one’s customers (users) with some degree of confidence before unleashing a product on them. That’s where Bezos blew it. Amazon has tremendous resources, but the FirePhone turned out to be a waste of time and money and damaged the Amazon brand. Great strategic design saves resources!

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