Change maker through tech & soccer. Territory Manager w/ @ignitionapp for #accountants. Coach with @StreetSoccerCan. Proud to be part of @homelesswrldcup
If you’re in Customer Success, and more specifically, in B2B SaaS, you’ll want to take a really good look at the Customer Maturity Index. We at Practice Ignition have just adopted it as the fundamental methodology that underpins all of our…