Conversational UX Design. All Facebook Messenger Bots Interactions
Anna Iurchenko

I think it’s probably also worth calling out account linking as an interaction. Allowing someone to link their page/bot scoped messenger id to an account on your own website does allow for greater personalisation and a more tailored experience. Webviews are also a great way for people to update previous selections without have to go through the entire flow of your bot again – this is so,etching facebook called out recently as one of their benefits

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