New wayfinding system Legible Prague: The arrogance of Graphic Design over User Experience (vol. 2)
I opened a deeply sensitive topic in my previous article about the new Prague orientation and navigation system — the role of User Experience (UX) in designing citywide navigation. The battlefield opened up and we now know who lost. You guessed it — the user.
When a website or an app is designed poorly on the UX, the user is not taken to a count, you can simply quit and never use it again.
Could you do something similar in a big city?
Probably not. You have no other option than to deal with it. Lucky for you, if you're a tourist, so you eventually leave, not so much if you live there.
I can’t think of a bigger example in which the user must dominate the design than citywide navigation. This is a pure user-first, user experience-focused occasion.
CZECHDESIGN announced the big international competition. A mandatory part of the team was a UX designer, a glimmer of hope.
Side2 team won and the public saw the solution for the first time.