In this article we will discuss verified reasons for outsourcing the transfer of computers, servers, network equipment and other components of the IT infrastructure that you can explain to your boss or company owner regarding hiring Managed IT Security Services provider for your company. Your Boss will be offered our view on the classification of the reasons for the transition to outsourced Managed Services, as well as detailed analysis of each of them. The purpose of the article is to help the owners and managers of the business in making informed decisions about the transition to the outsourcing of the IT infrastructure of their companies.
To begin with, it should be clarified, and how exactly before the emergence of an irresistible desire to switch to outsourcing, various computer hardware companies were serviced.
Who maintains your computer equipment?
All possible answers to this simple question can be divided into two groups: internal and external resources.
Internal resources are:
1. IT department consisting of several IT specialists;
2. Dedicated IT specialist (system administrator, “programmer”, etc.);
3. an employee of the most advanced users who, to the extent possible, solves the problems of other employees;
4. employees of the company themselves (“help yourself”).
External resources are usually:
1. outsourcing company (one or more);
2. IT specialists of the head office
3. Freelance IT workers;
4. acquaintances, friends, relatives of employees of the company working in the field of IT.
Let’s look at the list of external and internal resources through the eyes of a manager and answer three simple questions:
“What resources can bear significant responsibility (legal, financial) for their activities?”
“What resources can guarantee the performance of work to maintain the performance of information systems with a specified quality at an agreed time and for fixed money”?
“Which resource is the most predictable and adequate in carrying out the duties assigned to it?”
If you objectively assess the real situation, then half of the above-mentioned internal and external resources do not correspond (fully or partially) to the requirements of your business and if you, as a manager or owner, are not indifferent to the fate of your company, think now about the “changes”. Develop, make and implement a solution that will allow you to increase the efficiency and competitiveness of your business.
How to decide on the transition to Managed workplace Services?
Make the right decision, and even in the area in which you are unlikely to be a professional, it is quite difficult. We are ready to help you with choosing the right solution. Perhaps a series of articles on outsourcing will help you with this. If this is not enough, then we are ready to help you understand the situation.
In most IT companies are considered solely as costly budget items, and therefore the attitude to solving problems in this area is reactive, that is, when it happens, then we will react and solve the problem. This is a statement of the fact of the features of work in most British companies and, consequently, we will consider compelling reasons for switching to outsourcing as the most relevant in our opinion.
Situational reasons for switching to information technology outsourcing
The fundamental difference between the situational reasons for the transition to IT outsourcing from forced ones is the absence of force majeure. Probably, situations are possible in which the time for making a decision is limited, but basically there is time for thinking about and making a decision. When doing business, especially in our country, there is always a need to respond to changes taking place within the business itself and to the environmental changes in which the business develops. Information technologies, being an integral part of almost any business, must also react and change in accordance with changes and requirements of the core business. With regard to Managed Services, what changes in business and in the environment can be the reasons for the transition to this model of servicing the company’s information system. Based on experiences of Managed IT Security Services Providers:
1. changes in the set of business requirements for IT;
2. change in the number of staff of the organization;
3. changes in the organization’s information system architecture;
4. introduction of a new business application (business system);
5. reduction in the performance of this service system;
6. new business requirements from its environment, etc.
All these reasons require a change in the existing system of servicing computer equipment and bringing it in line with business needs.
Published By: IT Services Birmingham
