Tom Lavery – Medium

Tom Lavery

Conversation intelligence: How can business leaders see the truth?

For decades now, companies have relied on an array of tools and platforms to make customer interactions happen. Wherever you sit on the…

3 min readMay 9, 2024

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Tom Lavery

The Evolution of Conversation Intelligence

It’s been a wild ride for cloud computing over the last two decades.

4 min readApr 22, 2024

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Tom Lavery

The difference between ML & AI and what it means for business leaders

Artificial intelligence (AI) and machine learning (ML) are buzzwords that have taken the tech world by storm. You’ve probably heard them…

5 min readApr 8, 2024

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The difference between ML & AI and what it means for business leaders

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Tom Lavery
in
Jiminny

Why your sales training needs to be like your exercise routine

A classic mistake with sales training is to do it every so often like once a month or quarter. You’re too busy trying to hit your numbers…

4 min readOct 24, 2017

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Why your sales training needs to be like your exercise routine

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Tom Lavery
in
Jiminny

5 Ways To Improve Your Sales Meetings

Ask yourself this question and answer it honestly, does my team actually enjoy our sales meetings? Is it one of the most valuable ways they…

3 min readAug 15, 2017

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Tom Lavery
in
Jiminny

How to stay connected to your customer to increase sales

How well are you connected to your customers? In today’s business environment it’s easy to lose touch with their needs, concerns, and…

4 min readMay 22, 2017

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How to stay connected to your customer to increase sales

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Tom Lavery

4 reasons why sales training today is broken

How often are you running sales training sessions? Maybe you’re doing it once a month, or once a quarter. Maybe you’re the sales manager…

3 min readMar 28, 2016

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4 reasons why sales training today is broken

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Tom Lavery

5 ways to give your sales prospect a kickass trial of your product

So many software companies happily demo me their product but never offer me access to it so I can use it myself. I find the biggest concern…

3 min readMar 21, 2016

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Tom Lavery

A sales guide to dealing with your competition

If you’re obsessed about hitting your sales number, when the name of one of your competitors gets mentioned by a sales prospects it’s…

4 min readMar 7, 2016

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A sales guide to dealing with your competition

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Tom Lavery

Don’t sell on product features, sell on customer success stories

In the last four weeks, 6 different companies have pitched to me their product online. Not one of them mentioned any client success stories…

3 min readMar 3, 2016

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Don’t sell on product features, sell on customer success stories

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Tom Lavery

Tom Lavery

CEO/Co-Founder of Jiminny, the leading conversation intelligence & sales coaching platform, Tom shares his wealth of knowledge as a speaker in the CI space.

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