While stories of the sexual abuse of children by Catholic priests are, tragically, nothing new, the recent report from a Pennsylvania grand jury has shaken the faithful as never before.
Just when it seemed as though the church might finally be moving beyond this horrendous chapter in its long history, this new report indicates the cancer of corruption has spread deeper and possibly reached higher than previously known.
Back in 2004, the report, The Nature and Scope of the Problem of Sexual Abuse of Minors by Catholic Priests and Deacons in the United States (commonly known as the John Jay…
In Taekwondo, students are taught they must perform each kick at least 1,000 times before they can safely say they have learned the kick perfectly.
I’m not sure I craft “perfect” blog posts even after writing 1,000 of them — but I’ve certainly learned a few things.
(For the record: I wrote 440 posts on the Blogger-based WebMarketCentral blog between 2005 and 2010, and have now published 560 posts on the Webbiquity blog. Hence, 1,000. It’s true there have been guest posts published on Webbiquity, but those have been balanced out by posts I’ve written for other blogs.)
There’s a solid argument to be made that “customer experience” isn’t just another business buzzword. As products, stores, and services increasingly begin to look alike, customer experience will increasingly define and differentiate a brand. Features, quality, and even price are (relatively) easy to match. Customer experience — not so much.
The term is (almost) impossibly broad, covering potentially everything from design, packaging and promotion through the sales transaction, use, reliability, and customer service.
Is the product thoughtfully designed and easy to use? Is the service easy to get set up with, and (at least for the most part) reliable? …