How to Fix Disney Plus Black Screen Issue on Smart TV ?
1 min readJan 21, 2023
- Check your internet connection: Ensure that you have a stable internet connection and that your device is connected to the internet.
- Check your subscription: Make sure your Disney+ subscription is active and you are logged in to the correct account.
- Restart the app: Close the Disney+ app and reopen it to see if the black screen issue has been resolved.
- Restart your device: Turn off your device and wait a few minutes before turning it back on.
- Restart your router: Turn off your router and wait a few minutes before turning it back on.
- Check for updates: Check for any updates for the Disney+ app or your smart TV’s firmware and install them if any are available.
- Change your DNS settings: Try changing your DNS settings to Google’s public DNS (8.8.8.8 and 8.8.4.4)
- Check your TV’s HDMI settings: Make sure your TV’s HDMI settings are set to match the resolution and refresh rate of your device.
- Reach out to Disney+ Support: If none of the above solutions work, contact Disney+ support for further assistance.
