Toni RuokolainenGive your HEART to customer onboardingIt’s heartbreaking to see your customers leave, just because you missed a tiny piece of information during their onboarding.Jul 4, 2022Jul 4, 2022
Toni Ruokolainen5 Principles for Effective Customer Onboarding MetricsOnboarding is the most important and impactful phase in customer journey.Jun 23, 2022Jun 23, 2022
Toni Ruokolainen4 ways to accelerate your customer onboarding and drive profitable, customer success-led growthAs the economy has taken a downturn, it becomes increasingly important for customer success and onboarding teams to drive profitable…Jun 16, 2022Jun 16, 2022
Toni RuokolainenHow I was forced to quit my day jobI was forced to quit my steady-paying day job! The pay was decent, the colleagues were great and the daily chores at work didn’t put much…Jun 10, 2022Jun 10, 2022