Published inUX PlanetHow solving our biggest customer complaint at Blinkist led to a 23% increase in conversionCreating value for both the business and for our customers through design.Jan 19, 20218Jan 19, 20218
Published inUX PlanetWhy I’m Switching from Figma to Microsoft PaintHave you ever wondered what has really changed in design tooling?Sep 15, 202030Sep 15, 202030
Published inChatbots MagazineHow we got a 98% success rate for our bot for Zalando — A UX case studyZalando, one of the largest e-commerce companies in Europe, was holding their inaugural Vizions event to announce their new platform. They…Sep 19, 201715Sep 19, 201715
Published intheuxblog.comThe Powerful Fix to the Usability Testing ProcessWe know usability testing is important and there are a ton of resources on how to organize and facilitate user testing, but how do we…Oct 26, 20168Oct 26, 20168