Tags

Tags provide a useful way to group related posts together.

They are for internal use of the team and you may add them to posts in order to get a report that shows the impact that these have generated in the brand’s community. Tags are similar to, but more specific than, topics and categories. The use of tags is completely optional.

They may represent actions of your brand that you want to keep track of such as campaigns, events and promotions or products, among others. For example: in a post that talks about a certain blend the tags could be: strawberry frappuccino and winter campaign 2014.

Using tags you may even know more implicit matters like the moment your community interacts more (by tagging days of the week or times of the day) or also how people react to the kind of photos you publish. Following the previous example, some other tags could be: friday and red mug.

Add your tag clicking in “Add Tag”, write it and then click the + button to save it ☺

In the same post, you can add as many tags you need. You can also delete them from Timeline, Categorizer and Supervisor.

Note: When you are creatingo a post, and you have activated the option “Autotag from: Link or Hashtags” the metatags of the links and hashtags that you incorporate in the body of the message will appear as tags once you save the post.