… to the sender. The sender then is confused or offended when the Very Busy Person does not respond. The ask should be crystal clear and should not be open-ended at all. If it is a first email, it should be a very low-cost ask, too.
“Solving a problem requires a weird combination of freedom and constraint. Whenever I hear “Just have fun with it” or “Think outside the box,” I know from experience that things are about to turn into a colossal waste of time.”