Travis Van Dyke – Medium

Travis Van Dyke

Travis Van Dyke

Bitcoin Buying Fees (Cash App vs. River Financial)

There are many fiat (cash) to bitcoin onramps out there, but most are cryptocurrency exchanges that supplement their revenue by also…

Jan 8, 2020

Bitcoin Buying Fees (Cash App vs. River Financial)

Jan 8, 2020

Travis Van Dyke
in
Chatbots Life

Research On Service Bots Can Teach Humans a Thing or Two

Within most service industries there’s an increased level of discussion and implementation around chatbots and automated service tools…

Sep 6, 2018

Research On Service Bots Can Teach Humans a Thing or Two

Sep 6, 2018

Travis Van Dyke

Cryptocurrency Exchange Complaints & Improving Retail Investor Onboarding

In a previous post (Measuring Baseline Crypto Customer Experience) I completed a crude analysis of common cryptocurrency exchanges and…

Aug 14, 2018

Cryptocurrency Exchange Complaints & Improving Retail Investor Onboarding

Aug 14, 2018

Travis Van Dyke

Measuring Baseline CCX (Crypto Customer Experience)

In late 2016 I became interested in bitcoin, and thus blockchain technology. So much so that my then grade school understanding of smart…

May 15, 2018

Measuring Baseline CCX (Crypto Customer Experience)

May 15, 2018

Travis Van Dyke

How to Show Your Finance Department the Value of a Good Customer Experience

Convincing your finance department to invest in a better customer experience can be challenging. They often label investments in service…

May 1, 2018

May 1, 2018

Travis Van Dyke

Travis Van Dyke

Technology, and Customer Experience (CX) geek with a focus on pairing the two to create incredible client experiences. https://www.linkedin.com/in/travisvandyke

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