Great reminders. I’m sure we all want the best for our teams and orgs, even when we think the cards are stacked against us. I highly recommend Leah Buley’s “The User Experience Team of One.” It’s pure insights, especially when we’re faced with the situations you’ve outlined. The first four or five chapters really get to the heart of your concern (dropping entitlement for action), and the later chapters are very clear steps for implementing strategies.
Thanks for your post! It’s keeping me motivated.