Desing Longterm UX
Dmitry Kovalenko
55718

While machine learning and anticipatory design can be useful (look at a company like Monetate), I feel like there is a fair probability of being clunky and frustrating. I do agree that tracking a user’s actions and making recommendations or setting up certain macros can be valuable for achieving the “Long Wow.” But, the first instance this kind of automation interferes with the desired outcome, the more likely the user will be more inclined to abandon it for another, similar product (if it exists). It would have to be supremely well designed and still allows for the user to easily regain control.

Overall, a really good post, and I hope you continue to shed light on how to create more experienced that make products more engaging and easier to use (as well as their potential pitfalls).

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.