OneTeamGov recently put out a call for answers to this question: — One Team Gov recently put out a call for answers to this question: “How can we make sense of leadership in the 21st century?” in an environment which is unpredictable, rapidly changing, and in which no single actor controls?” Here’s my response, which takes the central metaphor of child…

In which the Find a Health Service discovery makes it’s final approach… — In which the Find a Health Service discovery makes it’s final approach… 1. What goals were met? We completed our third and final round of discovery user research for service finding. This round focussed on understanding how people handle the task of attempting to find services from our homepage —…

Two weeks worth of notes — as I wrote but didn’t post last week. — Two weeks worth of notes — as I wrote but didn’t post last week. TL;DR — Everything is connected, but the connections need a bit of clarification. What goals were met? We kicked off last week with a grand assembly of three key change teams on our programme — ourselves…

New season, new style. Let’s go! — New season, new style. Let’s go! What goals were met? We’ve completed first iteration planning for ‘Part 2’ of our Find A Health Service discovery. ‘Part 1’ focussed on making sense of and developing very primitive hypotheses about service finding in the NHS (e.g. when do people need to find…

As I explained previously, I decided to take a bit of a break from weeknoting to free up some much needed brain and general wellbeing… — As I explained previously, I decided to take a bit of a break from weeknoting to free up some much needed brain and general wellbeing space for our Find a Health Service discovery (which we’re now at the mid-point of — more on this later). It was definitely a good…

In which I finally come to understand and accept my own weeknoting habits and style… — In which I finally come to understand and accept my own weeknoting habits and style… Thoughts on how I weeknote… (TL;DR — don’t kill yourself about the ‘week’ part) Having weeknoted as often as possible since the beginning of this year, I can happily confirm that it is a great working habit that I would…

Some last minute leave over the past couple of weeks made each feel too brief to note – hence a microbreak. Thought I’d experiment with a… — Some last minute leave over the past couple of weeks made each feel too brief to note – hence a microbreak. Thought I’d experiment with a style switch-up. 5 things that happened Note: more than 5 things happened 1 Made some helpful connections with our growing product community of practice during a visit to our…

A brief fortnight’s worth of weeknotes because last week I spent most of my weeknoting time down a narrative rabbit-hole that it soon… — A brief fortnight’s worth of weeknotes because last week I spent most of my weeknoting time down a narrative rabbit-hole that it soon became clear was it’s own blog post. Who knew anyone could be so obsessive about business cases? (A: Anyone who has seen my talk on them.)

A week more of broad themes than specific tasks or events — hence a weeknoting style to match. — A week more of broad themes than specific tasks or events — hence a weeknoting style to match. NHS.UK analytics platform & measurement framework Behind the scenes, as the hurly burly of the 2018/19 delivery year went on around them, we’ve had a conscientious team of analytics specialists working diligently…