swivl teaminswivlWhich is a better option, an AI-Powered or a Rule-Based chatbot?Navigate to your favorite online domain, and you most likely can see conversational interfaces that are either an AI-Powered or Rule-Based…Jun 2, 2019Jun 2, 2019
swivl teamWhich is a better option, an AI-powered or a Rule-based chatbot?Navigate to your favorite online domain, and you most likely can see conversational interfaces that are either an AI-Powered or Rule-Based…Jun 2, 2019Jun 2, 2019
swivl teaminswivlWill I Be Good at Machine Learning? Try Data Science.Innovations in artificial intelligence are made each year, but the effectiveness of an Intelligent Assistant is still determined by the…Apr 4, 2019Apr 4, 2019
swivl teamUse Kaizen Methodologies to improve Artificial IntelligenceHave you ever tried a foolproof diet on its promise of overnight success and the 10 pounds you’ll drop right away? After a number of…Mar 15, 2019Mar 15, 2019
swivl teaminswivlHow Artificial Intelligence is Changing E-commerceIn 2018, 10% of all retail sales in the US were made online. E-Commerce has continued to grow alongside the Internet with the help of…Mar 12, 2019Mar 12, 2019
swivl teaminswivlHow Artificial Intelligence is Changing the Transportation SectorBooking a trip is the beginning of a relationship between a customer and a transportation company. It is vital customers have a seamless…Mar 2, 2019Mar 2, 2019
swivl teaminswivl3 Steps to Implement Artificial Intelligence.Artificial Intelligence (AI) could increase global GDP by 14 percent, or an astounding $15.7 trillion, by 2030, according to research from…Mar 1, 2019Mar 1, 2019
swivl teaminswivlHow to Create a Better Customer ExperienceCustomer success is comprised of many touch points: sales, marketing, on boarding and training, and customer service. It is essential that…Feb 18, 2019Feb 18, 2019
swivl teaminswivlWhat is Long-tail Customer Success and why you should care?As a business owner or executive, you’ve probably put processes in place that help you scale your product or service offering. But, every…Jan 30, 2019Jan 30, 2019
swivl teaminswivlThe Five Biggest Customer Success ChallengesAs we discussed in How to Create a Better Customer Experience customer success is comprised of many touch points: Sales, marketing…Nov 21, 2018Nov 21, 2018