Tulsi Dharmarajan – Medium

Tulsi Dharmarajan

Tulsi Dharmarajan

6 great reads while on sabbatical

I’ve been on sabbatical for the past few months. It gave me the time and brain space to read books that had been on my list for quite a…

Aug 1, 2022

6 great reads while on sabbatical

Aug 1, 2022

Tulsi Dharmarajan

3 Things You Should Know About Your Startup Equity

Throughout my career, I’ve had the opportunity to work at three startups that have reached a successful exit. If I had worked with Compound…

Jul 21, 2022

Jul 21, 2022

Tulsi Dharmarajan

CX on the Go: NPS Questions

May 19, 2017

May 19, 2017

Tulsi Dharmarajan

The Best Product Manager: Hustler, Designer, Hacker

Even after years of product management experience at several companies, I still get frustrated when folks frequently say “So, you are a…

Mar 24, 2017

Mar 24, 2017

Tulsi Dharmarajan

Zuri — Marvelous Mystery Mutt and a dog well travelled!

Zuri came to us when she was just about 9 months old. We adopted her from the Humane Society in Champaign, Illinois. When Zuri became part…

Nov 8, 2016

Zuri — Marvelous Mystery Mutt and a dog well travelled!

Nov 8, 2016

Tulsi Dharmarajan

NPS® On The Go

I recently received a survey from a retail vendor — yes, right after the Black Friday shopping day! As expected the survey contained the…

Dec 9, 2015

NPS® On The Go

Dec 9, 2015

Tulsi Dharmarajan

Omni-channel Feedback in an Omni-channel World -

This post comes from chapter 16 of MaritzCX’s new book Customer Experience is Your Business. Download the free ebook here.

Jul 2, 2015

Jul 2, 2015

Tulsi Dharmarajan

Have Dog, Can Travel

I recently traveled from India to the United States on Lufthansa Airlines with my dog Zuri. She was going to be alone for almost 24 hours…

Jun 1, 2015

Have Dog, Can Travel

Jun 1, 2015

Tulsi Dharmarajan

Persuasive Survey Design -

While browsing entertainment options on a 10-hour trans-Atlantic flight, I spotted a “feedback survey.” Included in the survey was my seat…

Oct 24, 2012

Persuasive Survey Design -

Oct 24, 2012

Tulsi Dharmarajan

Iron Chef Skills: A Recipe for Survey Creation -

In Tamilnadu, South India, the chef is complimented following a well-cooked meal with the phrase “Kai Manam,” meaning the knowledge, care…

Nov 16, 2010

Iron Chef Skills: A Recipe for Survey Creation -

Nov 16, 2010

Tulsi Dharmarajan

Tulsi Dharmarajan

I love building products my customers love. #design, #UX, #voc, #font, color-lover, dog-lover, food, & more

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