turaltWhy You Need to be More EmpatheticEmpathy is often underused in the workplace, but the most innovative businesses are starting to realize the benefits of being more…Jun 9, 2020Jun 9, 2020
turalt5 ways to handle the amygdala hijack: Don’t let your lizard brain control your emailNo one is immune to the amygdala hijack! Our amygdala is part of the limbic ‘lizard brain’, part of our brain which processes emotions and…Jun 8, 2020Jun 8, 2020
turaltinBecoming Human: Artificial Intelligence MagazineThe Emotional Emperor Robot Has No ClothesRevealing Categories of Emotions in AIOct 21, 2019Oct 21, 2019
turaltAdam Smith: the first psychologist of emotional intelligence?Adam Smith is usually remembered as an economist, author of The Wealth Of Nations, and as the leading proponent of free market economics…Jul 18, 2019Jul 18, 2019
turalt“Don’t Email Me, Bro” Does your tech have trust issues?Jan was happily relaxing over cat videos with her third latte of the day, when her phone lit up with an email from Mark, someone she’d…Jul 4, 2019Jul 4, 2019
turaltThe Tragic Unseen Costs of Digital MiscommunicationDigital miscommunication has far reaching negative consequences for all businesses by eating away at their productivity channels.Jun 14, 2018Jun 14, 2018
turaltPitfalls and pratfalls of email templatesWriting emails to customers is hard. There’s a temptation to draw on other people’s ‘proven’ or ‘successful’ template messages to help you…May 22, 2018May 22, 2018
turaltAI isn’t biased. We are!There is a persistent myth that bias is something we can “remove” from AI. This is promoted, often by organizations and publications that…May 14, 2018May 14, 2018
turalt5 things you never knew about formality in business communicationWhy is formality interesting? Formality is a window into our use of social norms. There’s a helpful concept from sociology: a continuum…May 7, 2018May 7, 2018
turalt3 reasons JavaScript is great for AIHave you ever thought of using JavaScript for AI? It might seem an unusual choice. Many AI companies these days use Python or Scala, but…Apr 28, 20182Apr 28, 20182