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turn2evgenia

turn2evgenia

Revealing the underlying cause for user drop-offs.

Although there are numerous reasons for user drop-off during onboarding, there is one underlying cause: LOSS OF CONTROL.

Mar 14, 2023

Revealing the underlying cause for user drop-offs.

Mar 14, 2023

turn2evgenia

Tips for conducting efficient SaaS user interviews.

Their increasing popularity as a user research method is justified: this is a very effective way to understand users’ motivations, needs…

Feb 28, 2023

Feb 28, 2023

turn2evgenia

In-app surveys : how to convert your detractors into promoters.

😀😐☹️

Feb 7, 2023

Feb 7, 2023

turn2evgenia

Can in-app notifications improve user engagement and retention?

The goal of banners, slide-outs, and modal windows is to grab users’ attention. They are commonly used to notify users of product updates…

Jan 31, 2023

notification for user engagement

Jan 31, 2023

turn2evgenia

My Conversation Design process, Step-by-Step: strategic planning, a flowchart, and a multilingual…

Conversation design is critical in making chatbots usable. A good chatbot should not only provide quick and accurate responses but also…

Dec 24, 2021

My Conversation Design process, Step-by-Step: strategic planning, a flowchart, and a multilingual…

Dec 24, 2021

turn2evgenia

Conversation design process: best practices and examples [in 2021].

Conversation Design is not an easy task, and customer’s expectations are getting higher and higher.

Nov 5, 2021

Conversation design process: best practices and examples [in 2021].

Nov 5, 2021

turn2evgenia

turn2evgenia

Multilingual UX writer, Content Writer and Translator, offering freelance services for B2B SaaS . Additional information: https://turn2evgenia.wordpress.com/

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