The Texas IDD Caregiver Crisis: How the Lone Star State Abandoned Its Most Vulnerable

Texas Watchdog
7 min readSep 29, 2024

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Photo by National Cancer Institute on Unsplash

In Texas, caring for people with intellectual and developmental disabilities (IDD) was supposed to be a community-based solution — progressive even. Instead, it’s become an exercise in government failure so stark, it would make Kafka shake his head in disbelief. Welcome to the Texas IDD Caregiver Crisis, where Direct Support Professionals (DSPs), the underpaid and underappreciated workforce keeping this house of cards from crumbling, are abandoning ship. The predictable result? A human disaster in slow motion, hitting the most vulnerable populations first.

What started out as a decent idea — keeping individuals with IDD out of large institutions and integrating them into the community — has deteriorated into one of the state’s biggest social care crises. The entire system is being strangled by chronic underfunding, neglect, and a workforce exodus that’s turning an already dire situation into a catastrophe. Meanwhile, the state pretends it’s “working on it,” offering piecemeal solutions while the cracks in the foundation grow larger by the day. It’s a slow-motion collapse, and the casualties are the people who need help the most: individuals with IDD and the DSPs who are barely hanging on.

The Great DSP Exodus: A Workforce on the Brink of Collapse

Let’s get one thing straight: the system’s foundation is Direct Support Professionals — the DSPs. They’re the ones who assist with day-to-day needs like eating, bathing, dressing, and taking medication. You know, the stuff of basic survival. For their trouble, Texas pays them a laughable $10.60 an hour, a wage so low it should be considered a public insult. This isn’t work that anyone can walk into. It’s emotionally taxing, physically demanding, and vital for the people they serve. But in Texas, it’s treated like a part-time gig at a fast-food joint.

And here’s the kicker: that $10.60 is after the state authorized a slight bump in wages. Before that? It was $8.11 an hour — less than what most people make scanning groceries. Let that sink in for a second. You’ve got people managing the lives of Texans with serious developmental disabilities, often working 60 to 100 hours a week, and their paychecks wouldn’t even cover rent in most Texas cities.

What happens when you pay people this poorly to do such important work? They leave. In droves. Vacancy rates for DSPs in Texas have climbed to 34% in 2024, up from 30% in 2021. It’s like a slow-rolling tidal wave of attrition. DSPs are quitting, facilities are shutting down, and individuals with IDD are left in limbo, often sent back into institutional settings that are supposed to be the last resort. This isn’t a workforce shortage; this is a full-on labor collapse.

Facilities Closing at Alarming Rates: An Avoidable Catastrophe

The math is simple: fewer DSPs means fewer facilities can stay open. Since January 2023, 179 HCS homes and 50 ICF facilities have closed, with projections showing another 126 facilities will shutter before the end of 2024. These numbers are not some abstract policy issue; they represent people — residents who lose their homes, their caregivers, and any sense of stability.

Families in rural areas are hit particularly hard by these closures. In small towns, when a facility closes, there’s no Plan B. There’s no secondary facility just down the road; there’s nothing. These families are now faced with impossible choices: either move their loved ones to institutions far from home or take on the overwhelming responsibility of care themselves. Neither option is humane. Neither option is right.

A Caregiver Workforce on Life Support

Meanwhile, for the DSPs who are hanging on, the work conditions are absurd. Many are working double or even triple shifts to make up for the shortage in staffing. The result? Burnout, exhaustion, and mistakes. Medication errors in care facilities have spiked by 20% since 2021, and there’s been a 30% increase in behavioral incidents. These are the inevitable outcomes when you ask a workforce to work twice as hard for wages that barely keep the lights on. It’s like trying to build a skyscraper with dollar-store tools.

Texas isn’t just failing DSPs; it’s failing the people they serve. The turnover and shortage in staff mean that the residents — Texans with IDD — are stuck in an endless churn of new caregivers. There’s no consistency, no continuity in care. And for people with IDD, many of whom rely on structure and routine, this is disastrous. Every new caregiver is a disruption, and every disruption can lead to behavioral regressions, anxiety, and emotional distress.

The Hollow Promise of Community-Based Care

When Texas first began moving people with IDD out of large institutions and into community-based care, it was hailed as a major step forward. Instead of warehousing people in faceless institutions, the idea was to give them more independence by offering care in smaller, more personal settings. It was supposed to be more humane, more integrated, and more responsive. But somewhere along the line, Texas stopped funding the vision.

The state’s refusal to adequately fund the system has turned a once-promising model of care into a bureaucratic horror show. The Texas Health and Human Services Commission (HHSC) is tasked with overseeing this mess, but their hands are tied by decades of budget cuts and mismanagement. Despite numerous reports highlighting the workforce crisis and the facility closures, the state has done little more than throw around token increases in funding — none of which come close to addressing the root of the problem.

What Texas Could Do (But Probably Won’t)

Let’s not pretend this problem doesn’t have solutions. The Time to Care coalition and other advocacy groups have been crystal clear: Texas needs to raise DSP wages to at least $15 an hour. It’s not a perfect fix, but it’s a start. Even then, $15 an hour is the floor, not the ceiling. DSPs should be paid in line with the crucial nature of their work, not as an afterthought in the state budget.

Another critical issue is Medicaid reimbursement rates, which are woefully inadequate. Providers can’t pay their staff or keep their doors open because the reimbursement rates for HCS services haven’t kept pace with inflation, let alone the actual cost of care. It’s not rocket science — if Texas wants to keep DSPs in the field and facilities open, it needs to invest in them.

But let’s not kid ourselves about what’s really going on here. Texas has consistently refused to expand Medicaid under the Affordable Care Act, leaving billions of federal dollars on the table. Dollars that could have funded higher wages, better facilities, and shorter waitlists. Between 2014 and 2024, Texas forfeited over $36 billion in federal funding — money that could have gone directly to fixing this crisis. Instead, it went to other states, while Texas’s IDD community is left to rot.

The Real Cost: Lives Put on Hold or Wrecked Entirely

For the individuals with IDD caught up in this mess, the human cost is impossible to calculate. These aren’t just numbers on a ledger; these are real people, real families, facing real consequences. Take the story of Sean Yates, a 35-year-old resident of the Corpus Christi SSLC who tragically died after escaping from the facility. His family had placed their trust in the system to care for him, but the system was too broken to provide even the most basic safeguards. Sean’s death is a stark reminder of what happens when a state refuses to adequately fund and oversee its care systems.

For others, the consequences are less immediate but no less severe. Families are going bankrupt trying to cover the gaps in care, often forced to leave their jobs to care for loved ones full-time. The emotional toll is immense, as parents, siblings, and spouses watch their loved ones languish in a system that treats them as afterthoughts.

A State That Doesn’t Care

What’s most galling about all of this is the state’s indifference. Texas is a wealthy state. It could fix this if it wanted to. But fixing it requires political will, and political will requires caring about the lives of people who don’t have lobbyists. The fact that the state continues to underfund IDD care, refuse Medicaid expansion, and ignore the plight of DSPs tells you everything you need to know. The state doesn’t care because it doesn’t have to. The people suffering don’t have a voice loud enough to make them care.

So here we are, in 2024, watching a system that was supposed to be a beacon of progress collapse under the weight of its own neglect. Facilities are closing. DSPs are quitting. Families are breaking under the strain. And all the while, Texas lawmakers sit on their hands, offering up “task forces” and “working groups” as the solution. But until Texas decides to prioritize its most vulnerable citizens, this crisis will continue to unfold. And the people who will suffer the most are those who are least equipped to advocate for themselves.

The Crisis Texas Refuses to Solve

The Texas IDD Caregiver Crisis is a perfect storm of bad policy, underfunding, and political indifference. The people who need help the most are being left behind, and the workers who care for them are abandoning the profession in droves. What’s left is a system on life support, propped up by temporary fixes and empty promises. The state has the resources to fix this, but so far, it’s shown no interest in doing so. For individuals with IDD, their families, and the DSPs still hanging on, the message from Texas is clear: Don’t expect help anytime soon.

You can view our sources and citations in our source document here.

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