7 Best AI Apps Every Small Business Owner Should Use these days

Syed Reshma
2 min readApr 6, 2023

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AI is changing the way; we engage with technology and are not only for the consumer, but it transforms businesses. AI apps relate to personalized suggestions to chatbots. There are many AI solutions in reality that help optimize workflows, expedite procedures, and improve the performance of businesses.

Related Post: A List of Artificial Intelligence (AI) Tools for Personal use

7 Best AI Apps Every Small Business Owner Should Use these days

№1: Personalization of Website

Business website personalization increases customer engagement. It is one of the powerful tools driving conversions. A few best ways to implement are:

1. Using personalization to greet visitors is a technology trend highly preferred. It offers a welcoming feel upon hearing their names, and there is a sense of connection.

2. Using personalization, recommending services and products as per the browsing or buying history of a visitor helps. These are through the algorithms of machine learning as per customer data.

№2: Website Chatbots

Computer programs are AI Apps that stimulate conversation on a business website with human users. It is useful to answer frequently asked questions, and recommend, customer service. Chatbots are of two types:

1. Utility chatbots perform specific functions, useful in scheduling appointments or processing orders. They use machine learning and AI to improve responses and analyze customer data. They are customizable and flexible, providing a personalized experience. They are website lead generators.

2. Informational chatbots answer questions and provide information. They provide basic support and customer service by answering queries on services or products. They identify specific phrases or keywords and give exact responses, as per the rules.

Also Read: How to Manage Your Money to Meet Your Financial Goals

№3: Social Media Management

Social media is powerful and small businesses promote their marketing efforts through this platform. They get a better understanding of services and products. Listening to conversations on social media and tracking hashtags offers businesses a sense of their industry and brand.

These technology trends help in tracking business trends, analyzing online conversations, and identifying key influencers.

№4: Analyze Customer Data & Carry out Predictive Analysis

Small businesses analyze customer data using AI through machine learning algorithms. It helps process data quickly and finds trends and patterns. Using this information,…(more)

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Syed Reshma

Tycoonstory is the largest Online Network for Entrepreneurs & Startups. Tycoonstory gives the opportunity to share the challenges of being an entrepreneur.