Mark Minard is a husband, and father of five. He is the owner and founder of Dreamshine, which proudly serves individuals with special needs. He’s the owner and host of the world- famous podcast, Elevating Beyond, with over three million downloads worldwide! He’s also the best selling author of, The Story of YOU, Transforming Adversity Into Adventure, Taking Your Dreams To The Next Level & Beyond! He’s just an ordinary dude, with an extraordinary faith, believing all things are possible.
Mark isn’t afraid to push himself or the members of his ‘Dream Team’ to grow personally or professionally. Members of the Dream Team display some of their personal and professional goals on boards in a common space. During each monthly all-staff meeting, members of the Dream Team share their success in any realm of their life and can ceremoniously cross of goals as they achieve them.
One way Mark has personally challenged himself as the CEO is by looking outside of the intellectual and developmental disabilities field for leadership and inspiration. One place that Marks has drawn inspiration is from Dave Ramsey’s Entreleadership Program, which strives to help business owners become better leaders.
Mark strives to create a work culture that encourages self-reflection and healthy conflict resolution. His efforts seem to be paying off, last year the staff turnover rate was 11% — like organizations have turnover rates of more than 85%!
Mark Minard and his wife, Iyeba, celebrating Christmas at their home with the ‘Dream Team.’
TRUTH BOMB: “Avoiding healthy conflict doesn’t make you nice, it makes you a coward.” — Mark Minard
Here are a few tips on how to manage conflict within your organization.
• Choose to see conflict as an opportunity. It is certainly never pleasant to get in a down and out screaming fight, but you also don’t need to completely dread conflict. Look at each conflict as a chance to clarify what you believe about your organization and where you will head in the future.
• Handle disagreements constructively. You might adopt a policy of having discussions among leadership strictly behind closed doors so that you don’t signal any signs of discord among the broader team members. Once a decision is made, leadership should present a united front with the final decision that is then presented to the team members in public.
• Make you conflict about the issue at hand — not each other. Don’t get personal. Focus you decisions and disagreements on the substance of that matter at hand — don’t take it to a personal level of attacks on personality. See each conflict as a chance to discuss substantive issues, not to tear each other down.
Get more advice and TRUTH BOMBS like this in Mark’s upcoming book, 16 Reasons Why Your Business Sucks: 16 Proven Truth Bombs to Become Freakin’ Awesome at Every Level of Your Business.