Disruptive UX

Here is the presentation that Jenine Lurie the founder of DisruptiveExperience.com presented during a webinar I attended in January.

The slides cover a comprehensive approach for how to break down large UX problems into manageable chunks. The presenter shares methods which may provide a useful and applicable framework for solving business goals and meeting customer expectations. The presenter also shows how to apply techniques like persona modeling, task-flow analysis, and contextual inquiry to reduce complexity in large projects that can seem insurmountable.