Citibike story 01

More than 5 days in a week, I commute to New York Port Authority from New Jersey. Once I arrive at Port Authority, which is located in 40th Street, I move to SVA IXD in 21st Street to attend class by either taking a walk or using subway. It takes 30 minutes by walk and 15 minutes by subway. Either means have their own pros and cons. Taking a walk is good for health, but it could take too much time when I am busy, on the other hand, taking the subway saves time but I have to pay about 120 dollars a month. As a full-time student, this isn’t ignorable amount of money. To complement these disadvantages, CITIBIKE seemed like a good alternative way for each mean, and I decided to become annual member as a CITIBIKE rider.

citibike near Medison Square Garden
citibike Kiosk

One interesting thing that I found in CITIBIKE is that it is 100 percent run by Kiosk. You can contact a real persononly when you call its customer service. Usually, in terms of service design, Kiosk is system for tech-friendly people, but not for people who are not friendly with it such as grandparents. Actually, it was difficult to use when I started it. I hope to become heavy user of CITIBIKE so that I can be helpful to people who are willing to use this.

Plus, recently, As a citibike user in NYC, there are couple of things that I found advantageous. The most important one is that New York City, especially Manhattan, doesn’t have any steep hills. This makes its riding always pleasant. Secondly, there is a lot of bike lanes that make riders to ride bike safely. Since I started Citibke about a month ago, I have been enjoying riding it from Port Authority to School of Visual Arts.

Bike lane in NYC
Bike lane near hudson river
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