How TQM contributed in my life

“The only person you are destined to become, is the person YOU decide to be.” — Ralph Waldo Emmerson

In the world of today everyone is running in a never ending marathon because it simply has no finishing life and do you know why is that so? This is a result of meaning less life with no directed aims. When materialistic things and achievements are rated above eternal love and bounties of life here after then people starts thinking about this world only which lead themselves towards the depth of stress and anxiety.

We always have to begin with an end in mind as this will give us a vision like where we need to be in the next 5 to 10 years of life. We need to write our own personal statement which needs to be revised continuously to achieve such merits in life. I know this is a time consuming affairs but trust me this is what your life worth it :)

While studying the course of Total Quality Management I tried to apply the steps of my learning in my daily life which really benefited me. I am going to discuss 5 essential elements out of those which I picked up:

  1. 5S: I never really gave a great attention to make my life easy. Before studying this topic my life was kind of “everything was place” but after the learning it turns out to be “There is a place for everything.” By applying the rules of 5S, I now keep my room clean, my books and clothes are sorted out and dusting is done on daily basis to keep myself healthy.
  2. Cost of Poor Quality: I can relate this topic with Stephen Covey’s book, “7 Habits of highly effective people” where he describes quadrants where things are mentioned which are urgent/not urgent/important and not important in our life. I used to gave too much time and attention to my assignment and job task deadlines considering them to be my important activities but with the period of time I have realized that those are only urgent activities. Previously I was unable to recognize this cost of poor quality that were communication barrier and sharing lack with my family. The important activities in my life are giving time to my parents, siblings and charity work. Now I am working alot on Quadrant II now and it has definitely uplift the quality of my life.
  3. PDCA: This method has acted as a stepping stone in fulfilling my daily life activities with success and free from defects. Previously I used to do things without proper guidelines on the cost of doing it 3 to 4 attempts. Now starting a task I first analyze the scope of task and what measures I need to take to complete that task followed by planning on how to do that task. Then I see my outcome with expected results and then if the CHECK shows that PLAN that was implemented in DO is an improvement to the prior standard (baseline) then that becomes the new standard (baseline).
  4. Zero Defect: We sometimes take this saying very light that being humans we make mistakes and that is completely normal. True that! But there are somethings in life which we have the potential to do it accurately but we yet take it lightly. I used to do my university assignments on multiple attempts however I failed to realize that there is a cost behind it i.e. Not doing it right for the first time including my time. I have realized this fact now and lessons of Phillip Crosby. Now I take my proper time to complete such tasks within first or maximum second attempt. I try my best to deliver results with almost no defect. It’s impossible to achieve but I will never stop trying.
  5. Ishikawa Fishbone diagram: Previously whenever a problem used to occur, I used to look at the outcome directly without even taking out time to see what could be the reasons of such loss. Now I gets a clear idea by looking at all the possible causes of a problem. This saves my time by working on causes not effects while facing a dilemma.
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