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Where to start? A scary question. Wait! Is it?

Yes, your first approach to solving a problem may be wrong. So what?

Right after you take the first step you will start understanding the problem more clearly and you’ll plan your next step accordingly. Remember, the more you fail, the more you will learn about the problem because every failure comes with a packed gift of new learnings.

A new problem can feel equally as unknown to us as a new person. The difference is, when it comes to humans we quickly say “I don’t know that person, they are strange to me” but when it comes to problems we start putting our assumptions about the problem right away (and some of us like to believe that our initial assumptions are always correct). …

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Unfortunately, user interviews were not part of my process for a long time. I wanted it to be but sometimes you don’t get a chance to add expensive steps in your work process that easily.

There are different strategies to reach your users/customer’s thoughts but I will just talk about the customer interviews in this article.

This is my first sharing on users/customer interviews. So far I have done 6 sessions (Each session includes 5–6 in-store customer interviews) not much! …

Designers and developers should sync together.

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Everyone has different behaviors, we like to work how we want and sometimes we expect others to work following our ways.

I am writing this article to share my experience of providing support to developers with the 2 big scale projects I worked in the last 10 months. I learned some good things.

Designers and Developers are two main pillars for any product and the product’s quality relies on them.

Most of us (designers & developers) hesitate to share ideas with each other may be because it exceeds the bar of challenges and compromises or maybe they take it as some sort of personal competition. Some companies even invest to improve this collaboration but at the end it’s individual’s responsibility to understand this fact that there is no competition among them “THEY ARE ONE TEAM” their users will never know who worked on the design and code, all they would know about the company/team name (or maybe not even that) users are interested in good products, not in the teams. …

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I am writing this post to share a story on using a “Hamburger Icon” or having the word “Menu” for navigation on a mobile site.

A few days ago I was assigned to design the mobile site of the company. I am new in the company as well as in their discussions. I didn’t know what they have already brainstormed and concluded from it.

As many of us, I also used the menu hamburger icon for the menu but my fellow designer told me that this “Hamburg icon” will not be accepted by the top management as they think the menu word is more obvious, (and almost every new designer in the team (including him) have tried the hamburger instead of Menu word) but I was still convinced by the icon as many of the websites uses. But, just to play with it I merged the hamburger icon in the word “MENU”. I am not sure if it was right idea or wrong, but I still like it! …


Umyr Mehmood

I write my experiences on design, whatever I learn new or think something needs to be shared. Product Designer —

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