UNBOXING TALENT / Sales Operations Noam
Reshaping the future of Talent
Hola! Come and meet the team!
We’ve all been on the job hunt. We’ve resigned, quit, or even been fired (hey, we’re honest). Many of us were hiring managers. And we all agree it’s time for a new standard in hiring.
Our career paths are different, yet we’ve arrived at the same place. This series is a chance to discover how that happened, and learn more about the dreams, ambitions, and unbox-abilities of the people behind Unboxable.
Welcome to your Unboxable moment, Noam. To start, tell us three standout younger-Noam memories.
Just three? OK. The “LAN” gaming parties with my friends when I was a kid, serving in the IDF as a combat-dog operator and commander (and then working as a canine trainer for Aviation projects), and my graduation music recital (which was jazz and fusion sprinkled with some progressive metal).
Have you always been in sales?
I’ve also been an entrepreneur for my own ventures. I grew from being a young novice to building large sales teams for long-term projects and everything in between.
How has the field evolved over the years?
Leonardo de Vinci said, “Simplicity is the ultimate sophistication,” which summarizes my approach to sales. The field has changed so much since I started.
In the past, sales centered around conditioning and adopting certain communication tricks that would bring customers in. Today, especially with the evolution of SaaS and automation, a successful sales journey is overall less salesy and has less engagement. Customers can touch a product before a sales rep. gets involved.
There’s definitely still an advantage to meeting in person because you can see body language and notice tone better.
I would say that account management has taken on a bigger role in sales, but for me, everything I do is based on a very simple principle: making sure I deeply understand what a customer’s needs and ultimate goals are. Then, recognizing if and how the product can achieve them.
Are there any previous roles that significantly impacted your career?
All of my roles have impacted my career, but one in particular stands out because it was a truly tough and important experience for my growth.
I had been working in sales ops. for two years and I was 100% invested in the company and my team. For reasons outside of our control, the company had to close, but not before I’d been forced to let go of two of my hardest working people. I realized then that my role wasn’t safe either, even though I’d put in my best work 24/7.
The way that time of my career ended was extremely difficult, but I grew from it and bounced back. It was at this point that I realized I needed to work in companies that offered something good to the world and were aligned with my values.
What big issues are people in sales roles battling with?
Resilience and learning how to deal with psychological stress is a crucial growth step for anyone who works in sales. Staying in control and not stressing about whatever could fall between the chairs is something that comes with experience and time.
It’s crucial not to look at the loss of a sale as a disappointment, instead, spend time moving forward. I also recommend avoiding staying around those who aren’t succeeding or drawing others to negativity; people who associate with turkeys will never fly with the eagles.
Let’s move onto Unboxable. In what way does our mission to make great hiring decisions based on professional and, most crucially, relational fit resonate with you?
Unboxable is a gamechanger, especially for tech candidates. We’re building a revolution that’s long overdue.
I say that as someone who fully understands the pains of both parties, and I agree with Unboxable’s view that the whole hiring system is broken.
For example, I recently received a rejection letter for a role I applied to six months ago! Something’s clearly not right when it takes a recruiter that long to respond. Even if it was a role that fit, I don’t think I would work for such a company.
The transparency of Unboxable’s Job Simulators is of its time and something candidates crave; a company sharing who they are from head to toe skips a lot of the bullshit that candidates have to go through in the first stage. Reaching the interview stage or even further, without understanding the basics like what the company’s values are or who they’ll be working with, creates a terrible experience for Talent.
The most important thing for me these days, as a mature sales professional within the tech industry, is being part of and representing a company and product that I really love and believe in.
What do you think makes you “unboxable”?
A few things. Creativity and out-of-the-box thinking inspires me. I love experiencing extraordinary people. My curiosity is so crazy that when it meets revolutionary products or technology, I’m driven to break down their architecture and have a 360-degree understanding.
I’m extremely mission oriented, and I would describe myself as plasticine — being able to adjust to different types of situations and relate to a huge spectrum of people.
Even at school I was part of every group — the cool geek, if you like.
And finally, who is Noam when he’s not breaking ground in the sales world?
Music is a big passion of mine and I play the bass, guitar, piano, and drums. I literally get the shivers when I’m listening to Robert Glasper play the piano, deconstructing the entire piece in my head.
In an alternative universe, I’d be a comedian or in a job that requires both talking and laughing. Appreciating life, hanging out with friends, and making sure that when all my obligations are done, I’m having fun to the fullest. Every Thursday my friends and I meet for a BBQ that we call “בשר על הקרש” (translation: meat on a piece of wood). I’m the guy that entertains the kids of my close friends group, a group that’s about to get bigger as we’re expecting our second baby soon.
Thank you :)